Privacy Policy
Last updated: August 31, 2026
FLINTCAIRN respects your privacy. This policy explains what information we collect through flintcairn.com, why we collect it, and the choices available to you.
Information you provide
When you send an inquiry, we may collect your name, email address, product interest, estimated quantity, and the message you submit. Please do not include payment-card details, passwords, identification numbers, or other sensitive information in the contact form.
Information collected automatically
Our hosting provider and website software may record technical information such as your IP address, browser type, device type, requested pages, timestamps, and error logs. WordPress and WooCommerce may also use essential cookies needed for site security and basic functionality.
How we use information
- To respond to product, sourcing, availability, and wholesale inquiries.
- To operate, secure, troubleshoot, and improve the website.
- To detect spam, abuse, and fraudulent activity.
- To comply with applicable legal obligations.
How information may be shared
We do not sell your personal information. We may share limited information with service providers that support website hosting, email delivery, security, or inquiry handling, and only as needed to provide those services. We may also disclose information when required by law or to protect our rights and users.
Data retention
Inquiry emails and related records are kept only as long as reasonably needed to answer your request, maintain business records, resolve disputes, or meet legal obligations. Technical logs are retained according to our hosting and security needs.
Your choices
You may ask us to access, correct, or delete personal information you previously submitted, subject to applicable law and legitimate record-keeping requirements.
Third-party links
This site may link to third-party websites. Their privacy practices are governed by their own policies, and FLINTCAIRN is not responsible for those external sites.
Contact
For privacy questions, email [email protected] or use our contact form.